Frequently Asked Questions
Everything you need to know about your Motorhead Store gear.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping can take 10-21 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your exchange or refund process.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your favorite fitting garment at home for the best results.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, we prioritize high-quality, durable fabrics and work with manufacturers who follow ethical labor practices and environmental standards to ensure your fashion choice is a responsible one.
Can I track my package after it ships?
Absolutely. Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.